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Guide

Digital vs paper pet records: what businesses accept

Quick answer

Kennels, groomers, daycares and most landlords accept a clear photo, PDF or emailed copy of the vet-signed certificate. Airlines, border officials and some counties want the original or a vet-endorsed copy. Keep both: the paper in a folder, the digital copy on your phone.

Do you need the paper, or will a photo on your phone do? It depends on who is asking, and the line is fairly consistent.

Last reviewed September 2026

Usually fine digitally

Who is askingPhoto or PDF?Note
Boarding kennels and daycaresUsually yesSome ask the clinic to email it directly.
GroomersYesOften checked at booking by email.
LandlordsYesAttached to the application.
Dog parks and training classesYes
AirlinesOften originalsHealth certificates may need to be the signed paper form.
International bordersOriginals or endorsed copiesFollow the destination’s import rules exactly.
County licensingVariesMany accept a copy; some want the vet to submit it.

What makes a digital copy acceptable

Legibility. The person checking needs to read the animal, dates, product and signature. Photograph it flat, in daylight, with all four corners in frame; see how to photograph a vaccine certificate. A PDF from the clinic is better still.

A shared record vs a photo

A PawPass share link shows every vaccination and date on one read-only page, which is what most businesses are checking. Where a business needs the signed certificate itself, send the photo or PDF alongside.

Sources

Rules and guidelines change, and businesses set their own policies. Confirm with your vet and with whoever is asking.

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Digital vs Paper Pet Records: What Businesses Accept